Alternatives to Smartlook include HotJar, Clicktale, Crazy Egg. Look at your website through your customer's eyes. Smartlook is a visitor recording tool that allows you to truly understand behavior of your customers. Smartlook records a video of each visitor on your website. In the video you see visitor?s mouse movement, clicks and pages he browsed. You see exactly what the visitor sees while he is browsing your website. Based on this insight you can easily pinpoint UX issues and fix them.